How Can We Help You?
Below you’ll find answers to the questions we get asked the most about Wood processing machinery products.
Are you manufacturer or trading company?
We are a manufacturer with more than 20 years of experience. We have our own stock workshop, production workshop, assembly workshop, etc. We can provider comprehensive customization and after -sales support. There are no middlemen to make differences, only lower prices and better support for you.
What is your production capacity
We produced more than 260 machines a year, and have very rich manufacturing experience and excellent ability to deliver orders on time
How many kinds of wood chipper and wood crusher machines do you have?
We have 15 series, more than 50 models. As long as it is wood processing equipment, we can provide the machine meet you need.
What customized services do you provide?
OEM, performance optimization, technical support, quick-wear part's material, machine color and power, etc.
How long is your delivery time?
We have more than 1,500 square meters of spot wookshop, and the shippment of machines in stock usually takes 5-10 days. If you need to customize the machine, it takes 20-30 days. We will try our best to deliver as soon as possible.
What is the after -sales service？
We attach great importance to customer satisfaction, and deeply understand that after -sales support is crucial. We provide remote technical support, guidance video, Parts stock&quick supply, etc. Our local agents or partners can also help to solve problems.
Why should i choose your company?
As a original manufacturer, we have competitive price. Focusing on global exports and international markets allows us to have very strong innovative capabilities and high -quality products, which can be comparable to well -known internationally renowned brands.
Do you have discounts for agents?
Of course, in addition to special agent price, the agent can also enjoy the rebate of the year, and our marketing team will also provide you with the customer information in your area.
What machine should i choose if my wood is very messy?
You can choose use industrial Wood Chippers, which are easy to move around and can handle whole trees or large branches. Tub Grinders are more Suitable for tree roots. The horizontal grinder is suitable for handling soft branches,logs, pallets and building temple. We have 15 series of products, more than 50 models to help you process wood.
I don't know which machine to choose. What should I do?
Just contact us direct, our engineer can provide you suitable solution. With more than 20 years's manufacturing experience, our company is the only company in China that focuses on the international market of wood chipper. We have strong customization capabilities, global export, after-sales support, and innovation capabilities. We have a lot of sea shipping experience and foreign bank collection ability, so that your shipping and payment are very easy.
